Our client operates in a highly competitive sector of the IT industry. This Australian software company blends cutting edge design, robust training methodology and an in-depth understanding of key industry principles to offer a product suite that has become a cornerstone in its field.
I had so many questions about people’s legal entitlements, and was concerned about potential business exposure as a result of employment contracts and other compulsory documentation being out of date, or non-existent.
Like many business owners, we had no idea about this area at all and it fell on my shoulders to try to work it out. There was no consistency in our approach to HR management, and we had no-one to turn to for guidance when issues arose around performance or any other people related matter.
Before we began working with Norgay HR we had many questions about managing the human resources side of our busy Medical Practice and we were also keen to ensure that we were adhering to employment legislation.
We found the various legislative frameworks confusing, and we struggled to keep up with the changes.
Being a small business we didn’t have the resources to dedicate to the area of human resource management. We already had our plates fully loaded – we were wearing many hats and we found that we were spending a lot of time trying to manage this area without being equipped to do so.
Before we began working with Norgay HR there was no consistency in our approach to HR Management. There was no one template for employment contracts, our policies were not up to date, and we had no guidance for dealing with the inevitable issues that can arise. We were also faced with a number of risky people issues to deal with, and despite our best efforts we felt that we weren’t handling those situations in a way that minimised risk to the business.